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Soon, we will launch a new and updated customer portal, which is an important step toward providing our customers with one place to learn, interact, and get help.
Learn more.

What Happens if a License is Lost, Stolen or Damaged?

This article describes Zemax policy on replacing lost, stolen, or damaged softkeys and hardkeys.

Authored By: Akash Arora

Published On: 六月 15, 2016


Troubleshooting UI Issues in OpticStudio

This article explains what to do if you install OpticStudio and experience a slow user interface. There are a number of preferences and settings that can be changed to help speed up the UI. If you are experiencing other installation problems, please see the Troublshooting your OpticStudio Installation Knowledge Base Article.

This article will walk you through the following troubleshooting steps:
  • Checking for graphics driver updates from the manufacturer
  • Changing your Project Preferences
  • Checking your Non-Sequential Settings
  • Getting help from Zemax 

Authored By: Alissa Wilczynski & Alison Yates

Published On: 八月 24, 2015


How to Define Metal Materials in Zemax OpticStudio

This article explains how to add metal materials in Zemax and how to apply them to sequential surfaces or non-sequential object faces.  Additional information on coatings can be found in the following KB articles:

How to Add Coating and Scattering Functions to Non-Sequential Objects
How to Model a Partially Reflective and Partially Scattering Surface

Authored By: Kristen Norton

Published On: 九月 23, 2014


How to design a confocal fluorescent microscope in Zemax OpticStudio

This articled shows how to design a confocal fluorescent microscope in Zemax OpticStudio using a combination of the Sequential and Non-Sequential modes. The system is designed in two major parts: laser focusing (and collimating) system to the microscope objective, and microscope objective to the tube lens and detector.

Authored By: Lisa Li

Published On: 八月 19, 2014


How to Report a Problem or Possible Bug to Zemax Support

This article describes how to report problems or bugs and generate the files the Zemax support team will need to quickly resolve your issue.

Contents:

Before reporting a problem

OpticStudio Stops Responding Or Shuts Down With An Error

Gathering More Information

Addendum How to create a screen shot

Authored By: Zemax Support

Published On: 八月 29, 2017


How to Use the Help System with OpticStudio

OpticStudio contains updated reference material in an easily-navigable in-line help system that replaces the 1000-page manual of previous releases of Zemax. This article explains how the organization and structure of the new Help System in OpticStudio.
 

 

Authored By: Alison Yates

Published On: 三月 19, 2014


Troubleshooting your OpticStudio Installation

This article explains what to do if you have problems launching OpticStudio.

If you are able to run OpticStudio but have a crash or other problems while using it, refer to the following article:
How to Report a Problem or Possible Bug to Zemax Support

If you experience slow response in graphics windows while running OpticStudio, refer to the following article.
Troubleshooting UI Issues in OpticStudio
 
If you experience black (or white) windows when using OpticStudio, refer to the following article.
What to Do if the Graphics Windows in OpticStudio are Black

Contents:

Issue: OpticStudio Requests a License Code
Issue: OpticStudio is unable to find a license key
Error: OpticStudio requires the .NET Framework
Issue: Nothing happens when launching OpticStudio
Error: OpticStudio has stopped working
Issue: OpticStudio hangs at splash screen on startup


Getting help from Zemax

 


Authored By: Alison Yates

Published On: 十月 15, 2015


Installing OpticStudio for the First Time

This article explains how to download and install OpticStudio.
 

CONTENTS:

Authored By: Alison Yates

Published On: 七月 25, 2018


How To Design a Singlet Lens

This article explains:

  • Modifying system settings, including System Aperture, Lens Units, Fields and Wavelengths
  • Entering lens prescription data
  • Using solves to enforce design contraints
  • Analyzing system performance prior to optimization
  • Determining degrees of freedom and setting variables
  • Setting up a default merit function
  • Optimizing and analyzing final design performance

Authored By: Dan Hill

Published On: 十二月 1, 2015


Zemax OpticStudio 30-Day Money-Back Guarantee

What is the Zemax OpticStudio 30-Day Money-Back Guarantee?


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